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Posted by:
karynm16
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18 June 2008, 7.37pm
Highly disappointing
My husband and I have been to Le Classic 3 times in the past 18 months; the first 2 times we were most impressed with the food, service and ambience. However our 3rd visit with a friend visiting from London was most disappointing and embarassing, and as a result we will not be returning again.
1. We had an 8.30pm booking and were encouraged by the staff member who took our reservation to come at 8pm (which we did) as "there's a family with 2 children booked in at 6.30pm for your table and they will be gone by then". Ok, so they weren't gone by 8pm, however it wasn't until 9pm (half an hour after our actual reservation) that any table in the restaurant became free. We were offered complimentary champagne while we waited, and chairs (which is something - it still doesn't make up for bad planning however!).
2. My husband ordered salmon and he was served duck.
3. When his salmon finally arrived (10 minutes after everyone else's mains) it was undercooked in the middle. We politely asked the waitress to let the chef know. We were offered the option of having the salmon cooked again (which we expected in the very least, however my husband had lost his appetite by then).
4. There were communication difficulties with the waitress with dessert-ordering. After about 5 minutes of explanation, and a few trips back and forth from the kitchen for her, the dessert request (which was very simple - 3 scoops of the strawberry sorbet please, instead of 3 scoops of different flavours) actually came out correctly, to our surprise.
5. When we went to pay, they could not find any record of our bill so we had to recite what we had ordered.
We were so disappointed as we loved that restaurant!
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Visit: Sat 7 June 2008
Mealtime: dinner
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